Terms of Service

1. Scope

These Terms of Service ("Terms") govern your use of the website operated by Bridgepoint Advisory LLC ("Bridgepoint," "we," "us") and the IT consulting services we provide. By accessing this website or engaging our services, you agree to these Terms. If you do not agree, please do not use this website or engage our services.

Bridgepoint Advisory LLC is a technology consulting firm registered in the State of Texas. We provide IT infrastructure assessment, planning, migration, and ongoing advisory services to businesses operating in the United States and, on occasion, internationally.

2. Service Description

Our services include but are not limited to:

• IT infrastructure audits and assessments
• Technology roadmap planning and architecture design
• Cloud migration strategy and implementation support
• Security hardening and compliance readiness consulting
• Vendor evaluation and contract review assistance
• Ongoing IT advisory and monitoring guidance

The specific scope, deliverables, timeline, and fees for any engagement are defined in a separate Statement of Work ("SOW") or engagement letter agreed upon by both parties before work begins. These Terms apply to all engagements unless expressly overridden by a signed SOW.

3. User Obligations

By using this website and engaging our services, you agree to:

• Provide accurate, current, and complete information when submitting forms or communicating with us
• Not use this website for any unlawful purpose or in a manner that could impair, disable, or damage the website
• Not attempt to gain unauthorized access to any part of this website, its servers, or any associated systems
• Not reproduce, distribute, or create derivative works from the website's content without our express written permission
• Cooperate reasonably during consulting engagements by providing access to systems, documentation, and personnel as needed for us to perform our work

4. Intellectual Property

All content on this website—including text, design, layout, graphics, logos, and code—is the property of Bridgepoint Advisory LLC or its licensors and is protected under United States copyright and trademark laws.

During a consulting engagement, the following intellectual property rules apply unless a signed SOW states otherwise:

• Your data: You own all data, documents, and proprietary information you share with us during the engagement. We will not disclose it to third parties without your consent, except as required by law.
• Our deliverables: Reports, assessments, architecture documents, and other written deliverables created specifically for your engagement become your property upon full payment. We retain the right to reuse general methodologies, frameworks, and non-client-specific knowledge.
• Our tools and processes: Any proprietary tools, templates, or processes we use in performing services remain our intellectual property.

5. Payment Terms

Fees for consulting services are set forth in the applicable SOW or engagement letter. Unless otherwise agreed in writing:

• Invoices are issued monthly in arrears or upon completion of defined project milestones
• Payment is due within 30 days of invoice date
• All fees are quoted and payable in US dollars (USD)
• Late payments accrue interest at a rate of 1.5% per month or the maximum rate permitted by Texas law, whichever is lower
• Travel expenses, if applicable, are billed at cost and must be pre-approved in the SOW

We reserve the right to suspend services if an invoice remains unpaid for more than 45 days following the due date, after providing written notice.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Bridgepoint Advisory LLC and its officers, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to our services or your use of this website, including but not limited to loss of profits, data, business opportunities, or goodwill.

Our total cumulative liability for any and all claims arising from a particular engagement shall not exceed the total fees actually paid by you to Bridgepoint Advisory LLC for that engagement during the 12-month period preceding the claim.

This limitation applies regardless of the legal theory upon which the claim is based, whether in contract, tort (including negligence), strict liability, or otherwise.

7. Warranty Disclaimer

Our consulting services are provided on an "as is" and "as available" basis. While we strive to provide accurate, thorough, and useful advice, we do not warrant that:

• Our recommendations will produce any specific business outcome or return on investment
• Our assessments will identify every vulnerability, risk, or deficiency in your infrastructure
• This website will be uninterrupted, error-free, or free of viruses or other harmful components

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Termination

Either party may terminate a consulting engagement by providing 30 days' written notice to the other party, unless the applicable SOW specifies a different notice period.

Upon termination:

• You are responsible for payment of all services rendered and expenses incurred up to the date of termination
• We will return or destroy any confidential data belonging to you within 30 days of termination, unless retention is required by law
• Sections regarding intellectual property, limitation of liability, confidentiality, and governing law survive termination

We reserve the right to terminate an engagement immediately if we determine, in our reasonable judgment, that continuing would require us to violate applicable law or professional ethics standards.

9. Data Protection

Our handling of personal data collected through this website is governed by our Privacy Policy. During consulting engagements, we may access your company's systems and data. Any such access is governed by confidentiality obligations outlined in the SOW and these Terms. We will not use your data for any purpose other than providing the agreed-upon services.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of laws provisions. Any legal action or proceeding arising from or relating to these Terms shall be filed exclusively in the state or federal courts located in Travis County, Texas, and both parties consent to the personal jurisdiction of such courts.

11. Dispute Resolution

Before initiating formal legal proceedings, both parties agree to attempt in good faith to resolve any dispute through direct negotiation. If negotiations fail after 30 days, either party may initiate binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall take place in Austin, Texas, and shall be conducted by a single arbitrator.

The arbitrator's decision shall be final and binding, and judgment upon the award may be entered in any court having jurisdiction. Each party shall bear its own costs and attorneys' fees, unless the arbitrator determines that one party's claim or defense was frivolous, in which case the arbitrator may award reasonable attorneys' fees to the prevailing party.

Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information.

12. Contact

For questions about these Terms of Service, please contact us: